HomeHubPM

HomeHubPM

Landlord FAQ

What landlords are asking.

  • We start with professional media that is licensed to us so there is no limit on the amount of uses, everything from premium pictures to a custom 3-D model of your unit. To learn more about this feature click this link:https://cdrepropertymanagement.com/3d-virtual-tour/ 
  • Utilizing the local Realtor Multiple Listing Service (Some PMs don’t subscribe to this service) 
  • Extensive internet advertising on our own site and hundreds of others.
  • Our extensive network, both residential and commercial connections that are connected daily to all markets. 
  • Advertising will typically begin about 30 days before the unit is vacant to minimize down time.
  • We use current rental comparable’s to produce accurate higher rents and less vacancies.
  • marketing signs are placed on all properties, where allowed.
  • Where appropriate, marketing packets and brochures are created.  
  • We begin with a property evaluation to ensure the property qualifies and we’re a good fit. 
  • Placing the right tenant is the most important step. We take this step very serious! We start with a rigorous tenant screening process, this helps us select the best candidate. To Learn more about this process click this link: https://cdrepropertymanagement.com/tenant-screening/
  • We utilize the Texas Association of Realtors comprehensive forms to insure protection of your interest and to also comply with applicable state laws.
  • We enforce all provisions of the lease, this provides clarity for landlords, tenants and mgmt as everyone knows what rules are in place.
  • During occupancy, we conduct random drive by inspections to ensure the property is being maintained properly and address tenant responsible items, and bring landlord responsible items to your attention
  • During vacancies, we do regular in unit walk through inspections to ensure the property is secure (Windows and doors remain locked and not tampered with) there is no damage, there are no squatters, and for general maintenance  items being handled timely. This allows us to address all issues timely. “Time is of the essence”     
  • We document the move in & Move out condition of the property with photo and video inspection check lists and conduct annual walk throughs. To learn more about this in-depth process check out this link: https://cdrepropertymanagement.com/property-inspections/
  • Rents are due on the first and late after the second. Tenants pay rent on their portal with their bank accounts or credit cards. We communicate very clearly the expectation of timely rent payments, this allows us to remit landlord funds between the 8th & 11th most months.
    • If a tenants fails to pay and does not communicate in advance we personally call all tenants still owing money by the fourth to get a resolution and a plan.
  • If we are unable to contact the tenants on the fourth via phone, text, email or in person, we deliver a ‘Notice to Vacate’ or if there is an agreement to pay on the date that they have promised to pay and did not. 
  • We file eviction, on or about, the 10th if the rent is still not paid or no communication has taken place.
  • Once you give us your blessing to process eviction we attend all court proceedings on your behalf.
  • We attend all writ of possessions
  • We handle your Homeowners Association correspondence and/or
    violations.
  • We get those 2 A.M. “emergency” phone calls
  • Tenants request repairs through their tenant portal, and in the event of an emergency, via phone. All tenants have access to our 24/7 cell number.
  • Once we know what is going on we provide the landlord with an update and cost of the repair. 
  • We handle all aspects of the repair from coordination, to scheduling to follow up and paying the vendor once work is completed. 
  • We have well vetted vendors who operate with honesty and integrity, and
    perform work quick and for a fair price that will save time and money.
  • To learn more about this process click this link: https://cdrepropertymanagement.com/property-repairs-maintenance/
  • We utilize a professional property management system that houses all
    accounting, invoice and receipts.
  • Your statements, as well as monthly statements are available for your
    convenience 24/7 on your owner portal in an easy to read and
    understandable format.
  • Copies of repair bills and invoice are viewable and downloadable on
    your owner portal 24/7. 
  • No longer do you need to wait for your year-end summary statement, simply download it from your portal.
  • We issue you a 1099 each year.
  • Your funds are sent electronically to your bank account via ACH. This is
    initiated between the 8th & 11th day of the month depending on weekends
    and holidays. This alleviates the possibility of lost or delayed checks via
    USPS.
  • To learn more about the reporting you can click this link:https://cdrepropertymanagement.com/financial-reporting/
  • Leases & Documents: On your portal under the files section you can view all your leases and
    renewals. 

Note: The following is taken from the National Association of Residential Property Managers pamphlet ‘Why You Need a Professional Property Manager’.


1. Saves you time, work, and stress.
2. You don’t have to advertise, take rental calls, and show the property.
3. You don’t have to screen application and be apprehensive about who to
pick.
4. You don’t have to execute a rental agreement, worry about adding
addendum, fill out the move-in inspection report, and deposit money.
5. You don’t have tenants calling at all hours of the day and night.
6. You don’t have to confront tenants on tough issues like collecting rent or
taking better care of your property.
7. You don’t have to collect NSF checks.
8. You don’t have to serve legal notices or start an eviction.
9.  You don’t have to schedule and fill out the move-out inspection report.
10. You don’t have to mail the tenant’s accounting report and refund check
upon move-out.
11. You don’t have to start the process all over again.
12. You don’t have to worry about the property or be shocked by its condition
when you hire a Professional Property Manager.
13.Professional Property Managers are dedicated to selecting quality tenants
and keeping your investment in good repair with minimal cost.

15. Your leasing and management fees are usually tax deductible.

When you might not need to hire us:

1) You love handing maintenance issues and
have a large contact list of reliable, &
trustworthy vendors.
2) You are great at accounting and track every
penny of income and expense along with the
supporting documentation in a handy portal.
3) You love fielding calls from tenants on
everything from what is wrong with the house,
to why they cannot pay rent again this month
4) You are very well versed in evictions and
know how to get your property back the 1st
5) You (or your realtor) know how to properly
vet applicants and know the tricks of the trade
to find false info (most other property managers
do this incorrectlv).
6) You know how to properly screen animals
without running into discrimination or
protected disabilities issues.
7) You are well versed in Texas property code
(most rental properties are not in compliance
for TX property code).
8) You have a very in-depth check list inspection
with photo & video. (500-1500 pics/videos of
the home) Landlords & PM’s lose court cases
all the time due to deposit disputes, ours have
never been challenged).
9) You have a videographer on standby to create
the perfect pictures, floorplan layout and true
virtual walkthrough (not a slide show) that is a must see.

If you said yes to 1, or more, of the 9 reasons, you may not need to hire us. However, if you said no, hell naw, or “NOPE!”, to any of the 9 reasons…You need our help, & we are experts at managing property!

Note: The following is taken from the National Association of Residential Property Managers pamphlet: ‘Why You Need a Professional Property Manager’.

1. Do you know all the landlord/tenant laws for your city, state, and federal
government?
3. Do you know rent values, vacancy factors, and time on the market in your
area?
4.Do you have a rental application and consistent screening policies that
meet all of your legal obligations?
5. Do you take the time to perform thorough move-in/move-out written
inspections and routine property inspections?
6. Do you personally know reputable painters, electricians, roofers, chimney
cleaners, carpenters, HVAC, and appliance repairmen who are licensed,
insured, affordable, and reliable?
7. Do you effectively confront and negotiate with the tenant and enforce the
terms of your rental agreement?
8. Do you have the ability to recover NSF checks, evict tenants, and collect
bad debts?

Bonus: Will your lease hold up in court? You’d be surprised how many times landlords lose in court due to their lease. 

Get a Free Rental Analysis

ENJOY A BETTER
PROPERTY MANAGEMENT EXPERIENCE

TENANT SUPPORT

✓ Accompanied showings, this protects all parties
✓ Full picture & video move-in inspection report
✓Online portal for application, rent payment, repairs request and renters insurance

LESS VACANCY, HIGHER RENTS, FULL TRANSPARENCY

✓ Communication provided during the lease process
✓ Free rental analysis & strategy
✓ All prospects accompanied during showing
✓ Online screening and pet screening

Custom Relationship Management

✓ Local managers
✓ Owner portal to view financial reports, repair request and other uploaded photos and documents
✓ Free ACH monthly rent payments

Get a Free Rental Analysis Today

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Rental Analysis

Discover the monthly rental value of your property. Find out how to boost your annual income. Learn whether your rental is a fit for our portfolio.